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Troubleshooting--Network Settings

Windows 98:

  1. From Control Panel, select Network.

  2. Locate the TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.

  3. For IP Address, select “Obtain an IP address automatically.” 

  4. For DNS, select “Disable DNS.”

  5. For WINS, select “Use DHCP for WINS Resolution.”

Windows 2000 & XP:

  1. From Control Panel, select “Network and Dial-up Connections”  or “Network and Internet Connections > Internet Connections.”

  2. Right-click on “Wireless Network Connection” (or whatever you have named your wireless connection), and click Properties.

  3. Locate the Internet TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.

  4. Select “Obtain an IP address automatically" and “Obtain DNS server address automatically.”

  5. For XP, right click on “Wireless Network Connection” and select “View Available Wireless Networks.” Select the wireless network called “Portsmouth_Library”  and click “Connect.”

Windows NT:

  1. From Control Panel, select Network.

  2. Locate the TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.

  3. Select “Obtain an IP address from a DHCP server” and click OK.


I have problems connecting with Internet Explorer - IE

  1. In some cases, the proxy server setting is present in your browser. On a public network like the Library network, it's important that you turn off proxy servers. The wireless network cannot allow unauthenticated connections to external proxy servers for security reasons.
    Please write down your current settings before making any changes.

  2. To check proxy setting, go under Internet Options, Connections tab, verify that the Dial-up and Virtual Private Network settings are set to Never dial a connection

  3. Under Local Area Network (LAN) Settings, uncheck each of the following:
    Automatic Detect Settings,
    Use Automatic Configuration Script, and
    Use a Proxy Server for your LAN

Macintosh:

Network Settings (OS 8 & 9):

  1. Select: Apple Menu > Control Panel > TCP/IP.

  2. Connect via “AirPort” or other wireless (WiFi) Ethernet.

  3. Configure “Using DHCP Server.” 

  4. Leave Name Server and Additional Search domains blank.

Network Settings (OS X):

  1. Select: Apple Menu > System Preferences > Network button.

  2. Select TCP/IP tab and Configure “Using DHCP.” 

  3. Above the TCP/IP tab, you may need to Configure via “AirPort”  or other wireless (WiFi) Ethernet.

  4. Leave Domain Name Servers and Search Domains blank.

 I can't get XP to connect with your wireless.
Two very common problems are:
On some XP laptops with both wireless and wired (Ethernet) connectivity, vendors ship with the
Network Bridge  turned on. You may need to Delete this (under Control Panel, Network Connections).

Numerous problems have been reported with Windows XP Service Pack 1 that are resolved by Service Pack 2.


I can't use your wireless with Windows 2000.
A machine with an integrated wireless card and running Windows 2000 might stop working after installing SP3. Microsoft Knowledge Base article 327947 , states that Windows 2000 SP3 turns off PCMCIA-to-PCI IRQ routing, which causes problems for integrated Lucent/Orinoco wireless adapters. You need to follow the instructions in the Microsoft Support document to re-enable the card.

I own a Cisco, D-Link, Linksys, Netgear, Nortel, or SMC a/b/g wireless card and am having throughput (slow connection) problems.
Check with the manufacturers for resolution. Some cards are more problematic than others but upgrades are regularly available for the popular cards.

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Last updated: 03.07.08 04:03 PM